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Please read the terms below carefully before using our purchasing service.
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Purchasing Available
• Online stores in Japan, Hong Kong and Mainland China
• General retail products
• Products that can be ordered online normally
• Products shipped overseas via PotatoShip
Purchasing Not Accepted
• In-store purchases
• Telephone orders
• Auctions and bidding
• Lottery-based products
• Limited-time flash sales
• Second-hand platforms
• Purchases requiring additional identity verification
• Lottery items not transacted online
Shipping Process
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Out-of-Stock and Order Changes
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Other Important Information
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📦Customers must be PotatoShip Logistics members and must use PotatoShip shipping services to send the purchased products overseas.
📝All shopping agent instructions are based solely on the information submitted in the Google Form.
❌To avoid confusion, no changes or additional instructions outside the submitted form(e.g., WhatsApp, Email, etc.) will be accepted.
💱Purchase amounts are settled based on the Hong Kong daily exchange rate.
🚚Domestic shipping costs will be charged at actual cost together with overseas shipping fees.
📩 The shopping agent service only provides purchase placement and shipping assistance.
⚠️In case of any dispute, PotatoShip Logistics reserves the right of final decision.